Click here for a list of frequently-asked-questions regarding this bulk tender.

Any other queries regarding this bulk tender can be directed to lee_teck_kiong@ida.gov.sg or tao_yao_sing@ida.gov.sg

Update: The submission deadline for the bulk tender has been extended to 27 Jan 2012 at 1600 hrs.

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Frequently Asked Questions

1. Must the tenderer be a Singapore registered company?

Ans: Yes, the tenderer must be a company registered in Singapore. (ref: Part 4, Evaluation Criteria, clause 6.1)


2. Shall the cloud resources for Compute and Storage Services that the tenderer offers be situated in Singapore?

Ans: Yes, the resources for Compute and Storage Services that the tenderer offers, shall be situated in Singapore (ref: Part 2, Requirement Specifications, clause 3.1.1)


3. How will my proposal be evaluated?

Ans: Your submission will be evaluation as per “Evaluation Criteria” defined in Part 4 of the tender document.


4. Can I submit bids/proposals to both G-Cloud and this bulk tender?

Ans: Yes, you can submit your proposals to both tenders.


5. What kind of data will be hosted?

Ans: Cloud Services bulk tender is intended to host unclassified data only.


6. Is security certification such as ISO 27001 a mandatory requirement?

Ans: Though security certification is NOT a mandatory tender requirement, tenderers who have achieved internationally recognized security certification such as ISO 27001 is an added advantage. Tenderers should state clearly the scope of its certification (ref. Part 2, Requirement Specifications, clause 10.30).


7. Is the government Cyber Watch Centre (CWC) service mandatory?

Ans: Yes, it is mandatory. The Contractor shall work closely with the vendor of CWC, including the detailed set up and connection requirements to CWC, so as to provide an overall cost effective package in offering the CWC services to the Customer (ref. Part 2, Requirement Specifications, clauses 10.27 to 10.29).


8. Is there any minimum amount of compute and storage resources to be made available for this tender and what is the peak load to cater for?

Ans: The tenderers shall state the minimum amount of compute and storage resources to be made available for this tender and what additional resources can be quickly allocated to scale up and cater for handling of peaks in usage (ref. Part 2, Requirement Specifications, clause 3.1.2).


9. Are there any specific requirements with regard to quoting of Virtual Machines configuration?

Ans: To assure adequate processing power of the defined Virtual Machines, the tenderer shall ensure that each virtual processor core is dedicated to at least one physical processor core (ref. Part 2, Requirement Specifications, clause 3.2.2).


10.  What are the various network connectivity options to be made available for Customers to access cloud services?

Ans:  The tenderer shall quote for the following network connectivity options:

• Shared Internet Connectivity
• Dedicated Internet Connectivity
• Dedicated Leased Lines

The tenderer shall quote for Bandwidth Services in megabytes (MB) per month with tiered-pricing and also specify the network technologies used. The provisions shall be network carrier-neutral from telecommunication companies in Singapore as required by the Customer (ref. Part 2, Requirement Specifications, clause 3.4).


11. What are the requirements for provision of Storage Backup Services?

Ans: The tenderer shall elaborate on any specific Storage Backup solutions in terms of the guaranteed recovery time and SLAs associated with this service including full details of the backup and recovery strategy (ref. Part 2, Requirement Specifications, clauses 3.5.9 & 3.5.10).


12. What are expected of the current Contractor to manage transition to a new contractor?

Ans: The transition management requirement from current Contractor to a new contractor is detailed in clause 9 of Part 2 of the Requirement Specifications. The Contractor shall remain fully responsible and accountable for ensuring the smooth operations of all required Cloud Services stipulated in the current contract, throughout the transition process.


13. Where can I direct other queries I have regarding this bulk tender?

Ans: Any queries regarding this bulk tender can be directed to lee_teck_kiong@ida.gov.sg or tao_yao_sing@ida.gov.sg

As the IM8 documents are not for public domain circulation, we are organising a session for interested tenderers to view the said documents. Details of the session are as follows:

Date: 11 January 2011, Wednesday

Briefing Registration

Registration for the session is required for all attendees. Please click here to register.

Submission for directory listing in the upcoming Cloud Booklet has been extended to 10 Feb 2012!

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What is the Cloud Booklet?

The Cloud Booklet is an initiative by the National Grid Office (NGO), Infocomm Development Authority (IDA) to increase awareness and promote adoption of Cloud Computing in Singapore.

The 1st edition of the “Cloud Computing in Singapore” booklet, themed “Moving into the Cloud” has been a tremendous success. It was launched at the CloudAsia event in May 2011 and has since continued to be widely distributed to promote Cloud awareness and adoption in Singapore.

2nd Edition

In view of the sustained and growing interest in Cloud Computing across sectors, complimented with extensive media coverage of late, IDA plans to produce a 2nd edition of the “Cloud Computing in Singapore” booklet that will be launched during CloudAsia 2012 (14 – 17 May 2012).

Besides including updates on the Cloud ecosystem and Cloud initiatives in Singapore, it will also feature new Cloud adoption case studies and renewed directories of Cloud players (Cloud service providers, SaaS offerings, Cloud technology companies and Cloud training providers).

Directories of Cloud Players

The directory listing will contain information of the following categories of companies and organisations:

• Cloud service providers
• Software-as-a-Service independent software vendors
• Cloud technology companies
• Cloud training providers (new section!)

To be included in the booklet’s directory listing (without charge) under one of these categories, you can do so via the online form. Submissions for directory listing should be made no later than 10 Feb 2012.

Advertising in the Cloud Booklet

In addition, you can consider the option of having an advertisement (A5 size, full-colour) in the Cloud Booklet to provide more visibility to your cloud offerings and organisation. Interested organisations can convey their queries to Haojie at (65) 6211-1311 / zhuang_haojie@ida.gov.sg.

Look out for this all new edition of the Cloud Booklet in May 2011!

The first $400,000 of costs incurred to acquire cloud computing resources can now qualify for a 400% tax deduction. Businesses are encouraged  to make use of the PIC Scheme to invest in productivity and innovation. To take advantage of this, no application is required, and businesses can claim the tax benefits as part of their tax filing.

For further information on the Scheme, please click here to visit IRAS’ website.

For the full speech by RADM(NS) Ronnie Tay, Chief Executive Officer, Infocomm Development Authority of Singapore, please click here.

Time: 1500 hrs

Venue:

Briefing Registration

Registration for the briefing is required for all attendees. Please click here to register.

Thank you and see you during the briefing!

The Info-communications Development Authority of Singapore (IDA) has launched the Software-as-a-Service (SaaS) Enablement Programme (SEP) to provide funding support for SaaS enablement projects in specific industry verticals in Singapore.

Objective

SEP has the following objectives:

1. To lower the barriers for traditional model ISVs for SaaS enablement.
2. To expedite the SaaS enablement process.
3. To upgrade the capability of ISVs in SaaS enablement.

Support Level

Co-payment funding support for the Qualifying Costs (QC), capped at 30% of total of all QC and up to S$50,000.

Qualifying Costs

1. Manpower Costs
2. Training Costs
3. Professional Services

Eligibility Criteria

1. Only SaaS enablement work is applicable.
2. Applicant must be a Singapore registered company.
3. Applicant must possess the financial strength to complete the project.

Proposal Submission

The application form can be downloaded here.

1 hardcopy and 1 softcopy (in a CD-ROM) of the application should reach IDA no later than 12 December 2012 at 1800 hours.  All applications must be clearly marked as SaaS Enablement Programme, and addressed to:

Attn: National Grid Office
Infocomm Development Authority of Singapore
10 Pasir Panjang Road
#10-01 Mapletree Business City
Singapore 117438

Enquiries

Enquiries regarding this call can be addressed to IDA_Cloud@ida.gov.sg.

For further information, you can visit the official IDA microsite for the SaaS Enablement Programme here. ]]> http://gsp.ngp.org.sg/news/saas-enablement-programme/feed/ 0 http://gsp.ngp.org.sg/news/public-briefing-on-call-for-cloud-computing-proposals/ http://gsp.ngp.org.sg/news/public-briefing-on-call-for-cloud-computing-proposals/#comments Thu, 27 Oct 2011 03:17:13 +0000 gspadmin http://gsp.ngp.org.sg/?p=1327 A public briefing on Call 4 will be held on 2 November 2011.

Venue: Multi-Purpose Hall Mezzanine Floor, Seminar Room
Date / Time: 2 November 2011 / 9:30am – 12:00pm (Registration starts at 9am)
Address: 10, Pasir Panjang Road, Mapletree Business City, Singapore 117438

Agenda

1. Welcome
2. Presentation on Call 4
   • Objective of call
   • Eligibility of applicants
   • Areas of interest
   • Funding support
   • Application process
   • Timeline
3. Presentation by Cloud Service Providers participating in the Call
4. Presentation on Technology Evaluation from I2R and ETPL
5. Sharing of projects by iTwin and EvvoMedia
6. Q&A

Registration

Those who wish to attend the briefing are required to register here. The closing date for registration is 31 October 2011 (Monday).

Please refer to the following on how to get to the venue:

• For drivers
• For those taking buses

For more information on the 4th Call for Cloud Computing Proposals, click here.

Please click here for more information on the 4th Call for Cloud Computing Proposals.